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Refreshing the software available in Software Center - Running client actions https://uwplatt.teamdynamix.com/TDClient/111/Portal/KB/ArticleDet?ID=8873
Newly deployed software will not list in Software Center immediately. Doing this process will force the configuration manager client to check in to the management point and up...
Installing VMware Horizon View Client - Windows https://uwplatt.teamdynamix.com/TDClient/111/Portal/KB/ArticleDet?ID=4881
Download and connection instructions for VMware View on Windows for personally owned computers. For campus workstations, please refer to Software Center to install the VMware...
Microsoft Endpoint Manager - Using Software Center https://uwplatt.teamdynamix.com/TDClient/111/Portal/KB/ArticleDet?ID=1882
Instructions on finding and installing software from Software Center. This is where software titles will appear that are available to install on your computer.
Unsupported Hardware https://uwplatt.teamdynamix.com/TDClient/111/Portal/KB/ArticleDet?ID=9451
Hardware that is either unsupported or not allowed on campus (Level 3 & 4)
Information about antivirus software https://uwplatt.teamdynamix.com/TDClient/111/Portal/KB/ArticleDet?ID=11067
ITS requires antivirus software be installed and up to date in order to connect to our network. There are a few free options as well as paid options.
Security - Cisco Umbrella https://kb.uwplatt.edu/page.php?id=90556
To protect University assets, UW-System has licensed security software from Cisco that will be used to secure UW-Platteville computers. This product protects computer assets...
Known issues with Solidworks in virtual desktops https://uwplatt.teamdynamix.com/TDClient/111/Portal/KB/ArticleDet?ID=4933
Documented issues with regards to software configurations on the virtual desktop.
Support Levels and Min Configs for Computers in Halls https://uwplatt.teamdynamix.com/TDClient/111/Portal/KB/ArticleDet?ID=9450
A quick guide to what is supported on campus to what extent and what requirements there are for connecting to the campus network.
Kaltura (Capture) - Updating Kaltura Capture https://kb.uwplatt.edu/page.php?id=90922
If you are having problem with Kaltura Capture screen recording software, you might consider manually updating the software.
Emma Email Marketing Software FAQ https://kb.uwplatt.edu/page.php?id=59394
Frequently asked questions regarding Emma, UW-Platteville's email marketing software
Canvas - Software Requirements https://kb.uwplatt.edu/page.php?id=91256
To see the list of the software that users need in order to access Canvas, see Instructure's documentation on supported browsers:
Emma Email Marketing Software Support Call Process https://kb.uwplatt.edu/page.php?id=59396
Support call process for Emma, UW-Platteville's email marketing software
Preparing for a new device or operating system https://uwplatt.teamdynamix.com/TDClient/111/Portal/KB/ArticleDet?ID=12163
Checklist of items one must consider and/or do prior to getting a new device or operating system (reimaging) as well as what must be done to restore data and applications afte...
Policy - ITS support levels https://kb.uwplatt.edu/page.php?id=51130
This document provides a framework for categorizing the degree to which IT components such as hardware, software, and services will be supported by the University. It helps se...
Mac OS X - Setting the Default Mail Program https://kb.uwplatt.edu/page.php?id=12341
The default mail program is the software that is registered with your operating system as the software that is to handle mailto URL's. When another application wants to send a...
PASS CX - Registration Guide https://uwplatt.teamdynamix.com/TDClient/111/Portal/KB/ArticleDet?ID=6472
Registration in courses at UW-Platteville is completed via PASS (Pioneer Administrative Software System). This is a web-based tool; therefore, scheduling classes can be done...


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